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Prinsip-Prinsip Total Quality Service (TQS)
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Collection Location Ruang Baca PKK
Edition
Call Number
ISBN/ISSN
Author(s) Fandy Tjiptono, Ph.D
Subject(s)
Classification NONE
Series Title
GMD Text
Language
Publisher CV. Andi Offset
Publishing Year 2004
Publishing Place Jakarta
Collation
Abstract/Notes
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Universitas Negeri Surabaya