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Dasar - Dasar Pelayanan Prima ( Persiapan Membangun Budaya Pelayanan Prima Untuk Meningkatkan Kepuasan Dan Loyalitas Pelanggan )
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Collection Location Ruang Baca FISH
Edition
Call Number 658.408 BAR d
ISBN/ISSN 979-20-5065-5
Author(s) Atep Adya Barata
Subject(s)
Classification 658.408 BAR d
Series Title
GMD Text
Language Indonesia
Publisher Elex Media Komputindo
Publishing Year 2003
Publishing Place Jakarta
Collation
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya