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ROMANCING THE CUSTU\OMER Memaksimalkan Nilai Merek Melalui Kekuatan Relationship Management
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Collection Location Ruang Baca FE
Edition
Call Number 658.8342 TEM c
ISBN/ISSN 979-691-136-1
Author(s) Temporal, Paul
Trott, Martin
Subject(s)
Classification 658.8342
Series Title
GMD Text
Language Indonesia
Publisher Salemba Empat
Publishing Year 2002
Publishing Place Jakarta
Collation xiii, 180 hlmn ; 15 x 23 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya