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MANAJEMEN PELAYANAN Pengembangan Model Konseptual, Penerapan Citizen's Charter dan Standar Pelayanan Minimal
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Collection Location Ruang Baca FE
Edition
Call Number 658.8 RAT m
ISBN/ISSN 979-3721-69-3
Author(s) Ratmiko
Winarsih, Atik Septi
Subject(s)
Classification 658.8
Series Title
GMD Text
Language Indonesia
Publisher Pustaka pelajar
Publishing Year 2006
Publishing Place Yogyakarta
Collation xxi, 399 hlmn ; 21 x 14 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya