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Understanding and managing customers
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Collection Location Perpustakaan Pusat
Edition
Call Number 658.812 UND
ISBN/ISSN 0-273-68562-7
Author(s)
I. Doole, Isobel ...[et.al]
Subject(s) Customer services
Classification 658.812 UND
Series Title
GMD
Language Indonesia
Publisher London: FT Prentice Hall, 2005
Publishing Year 2005
Publishing Place London
Collation xxi, 340 hal.: ilus.: ind.; 25 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya