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CRM unplugged: releasing CRMs strategic value
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Collection Location Perpustakaan Pusat
Edition
Call Number 658.812 BLI c
ISBN/ISSN 0-471-48304-4
Author(s) Bligh, Philip
I. Turk, Philip
Subject(s) Customer relations-management
Classification 658.812 BLI c
Series Title
GMD
Language Indonesia
Publisher New Jersey: John Wiley & Sons, 2004
Publishing Year 2004
Publishing Place New Jersey
Collation xviii, 205 hal.: ind.; 24 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya