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Perfect phrases for customer service
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Collection Location Perpustakaan Pusat
Edition
Call Number 658.812 BAC p
ISBN/ISSN 0-07-144453-X
Author(s)
Bacal, Robert
Subject(s) Customer services
Classification 658.812 BAC p
Series Title
GMD
Language Indonesia
Publisher New York: McGraw Hill, 2005
Publishing Year 2005
Publishing Place New York
Collation xv, 222 hal.; 20 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya