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Customer service delivery: research and best practices
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Collection Location Perpustakaan Pusat
Edition
Call Number 658.812 CUS
ISBN/ISSN 978-0-7879-7620-0
Author(s)
I. Fogli, Lawrence.
Subject(s) Customer services
Classification 658.812 CUS
Series Title
GMD Text
Language Indonesia
Publisher San Francisco: Jossey-Bass, 2006
Publishing Year 2006
Publishing Place San Francisco
Collation xxvii, 315 hal.: ilus.: ind.; 24 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya