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Call centers for dummies
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Collection Location Perpustakaan Pusat
Edition
Call Number V 658.812 BER c
ISBN/ISSN 0-470-83549-4
Author(s)
Bergevin, Real
Subject(s) Call centers-management
Classification V 658.812 BER c
Series Title
GMD Text
Language Indonesia
Publisher Ontario: John Siley & Sons, 2005
Publishing Year 2005
Publishing Place Ontario
Collation xx, 362 hal.: ilus.: ind.; 2005
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya