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Successful Service: operations management
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Collection Location Perpustakaan Pusat
Edition
Call Number 658.8 SUC
ISBN/ISSN 0-324-22438-9
Author(s)
I. Metters, Richard ...[et.al]
Subject(s) Customer services-management
Classification 658.8 SUC
Series Title
GMD Text
Language Indonesia
Publisher Australia: Thomson, 2006
Publishing Year 2006
Publishing Place Australia
Collation xxii, 406 hal.: ilus.: ind.; 26 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya