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Service Excelence (Competing Through Competitiveness)
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Collection Location Perpustakaan Pusat
Edition
Call Number 658.4 ANA s
ISBN/ISSN 978-979-8433-76-4
Author(s)
Anatan, Lina
Subject(s) Service Excelence
Classification 658.4 ANA s
Series Title
GMD
Language Indonesia
Publisher Bandung, Alfabeta, 2008
Publishing Year 2008
Publishing Place Bandung, Alfabeta, 2008
Collation x, 202 hal.: ilus.: ind.; 24 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya