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Loyalty myths: hyped strategies that will put ypu out of business and proven tactics that really work
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Collection Location Perpustakaan Pusat
Edition
Call Number V 658.834 3 LOY
ISBN/ISSN 0-471-74315-1
Author(s)
I. Keiningham, Timothy L
Subject(s) Customer loyalty
Classification V 658.834 3 LOY
Series Title
GMD Text
Language Indonesia
Publisher New Jersey: John Wiley & Sons, 2005
Publishing Year 2005
Publishing Place New Jersey
Collation xvi, 254 hal.: ilus.: ind.; 24 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya