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Successful service operation management
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Collection Location Perpustakaan Pusat
Edition
Call Number V 658 SUC
ISBN/ISSN 0-324-31447-7
Author(s)
I. Metters, Richard ... [et.al]
Subject(s) Service operation management
Classification V 658 SUC
Series Title
GMD Text
Language Indonesia
Publisher Victoria: Thomson, 2006
Publishing Year 2006
Publishing Place Victoria
Collation xxii, 406 hal.: ilus.: ind.; 26 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya