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Prinsip-prinsip Total quality service
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Collection Location Perpustakaan Pusat
Edition
Call Number 658.812 TJI p
ISBN/ISSN 979-763-090-0
Author(s)
Tjiptono, Fandy
Subject(s) Total quality service
Classification 658.812 TJI p
Series Title
GMD
Language Indonesia
Publisher Yogyakarta: ANDI, 2005
Publishing Year 2005
Publishing Place Yogyakarta
Collation xii, 176 hal.: ilus.; 23 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya