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Customer service: career success through customer satisfaction
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Collection Location Perpustakaan Pusat
Edition
Call Number 658.812 TIM c
ISBN/ISSN 0-13-177996-6
Author(s)
Timm, Paul R
Subject(s) Customer services
Classification 658.812 TIM c
Series Title
GMD Text
Language Indonesia
Publisher
Publishing Year 2005
Publishing Place New Jersey
Collation vii, 232 hal.: ilus.: ind.; 24 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya