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Service, Quality & Satisfaction (edisi 2)
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Collection Location Perpustakaan Pusat
Edition 2nd Ed.
Call Number 658.834 TJI s
ISBN/ISSN 978-979-29-0040-8
Author(s) Tjiptono, Fandy
I. Chandra, Gregorius
Subject(s) Riset pemasaran
Classification 658.834 TJI s
Series Title
GMD Text
Language Indonesia
Publisher Andi
Publishing Year 2007
Publishing Place Yogyakarta
Collation xviii, 321 hal.: ilus.; 28 cm.
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya