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SERVICE MANAGEMENT mewujudkan layanan prima edisi 2
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Collection Location Ruang Baca FE
Edition 2
Call Number 658 TJI s
ISBN/ISSN 978-979-29-3046-7
Author(s) Tjiptono, Fandy
Subject(s)
Classification 658
Series Title
GMD Text
Language
Publisher Andi
Publishing Year 2012
Publishing Place Yogyakarta
Collation xvi, 422 hlmn ; 23 cm x 19 cm
Abstract/Notes
Specific Detail Info
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Universitas Negeri Surabaya