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Author : "I. Davis, Stanley B"
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Quality management introduction to total quality management for production, ì processing, and services
Author(s) : Goetsch, David L - I. Davis, Stanley B -
Collection Location : Perpustakaan Pusat
Understanding and implementing ISO 9000:2000
Author(s) : Goetsch, David L - I. Davis, Stanley B -
Collection Location : Perpustakaan Pusat
Quality management introduction to total quality management for production, ì processing, and services
Author(s) : Goetsch, David L - I. Davis, Stanley B -
Collection Location : Perpustakaan Pusat
Effectife customer service ten steps for technical professions
Author(s) : Goetsch, David L - I. Davis, Stanley B -
Collection Location : Perpustakaan Pusat
Quality management for organizational excellence: introduction to total quality
Author(s) : Goetsch, David L - I. Davis, Stanley B -
Collection Location : Perpustakaan Pusat

Universitas Negeri Surabaya